We keep your data on a short leash
The experience you have with your dog is deeply personal — and it stays that way. We have never, and will never, share, sell, or distribute the minimal data we collect.
We only collect what's necessary
dogAdvisor will only collect the data we need in order to run our technology safely. We collect necessary information like your approximate location and device type when you use Max, and we're notified when you resume a conversation. If you use Article Intents, we can see the article you're reading. We collect this data for safety purposes. This way, we can understand who is acting irresponsibly on dogAdvisor, and take action.
We never transmit any data. Anywhere.
All of Max's data is held in his interface. We never share any conversations or personal information with anyone - even our own teams. We hold limited information about you. Services like Hotjar may record your activity on dogAdvisor, which we can use in forensic investigations with Max to determine how you're using dogAdvisor. This data is never shared.
You have control.
I you aren't comfortable with us collecting limited information about your Max interactions, you can still experience dogAdvisor's articles and website without ever interacting with Max!
You're in control over the data we hold on you — always
Contact dogAdvisor
If you have any questions about privacy at dogAdvisor, or if you'd like to exercise your rights, please contact us at hello@dogadvisor.dog. We're a friendly bunch and would love to say hello!
"dogAdvisor has reimagined how pet owners access essential care information, turning complex veterinary knowledge into accessible, immediately actionable guidance"
dogAdvisor's name and logo is a registered trademark number UK00004180661. dogAdvisor's website, articles, design, logo and dogAdvisor Max are Copyright (©) dogAdvisor 2024/2025/2026. All dogAdvisor publications and documents are Copyright (©) dogAdvisor 2026. By using dogAdvisor, you agree to our Terms of Service. Content may contain errors and Max’s guidance is for general informational purposes only, not a substitute for professional veterinary advice. Animated icons from FreeP!k

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