Localisation

Max is built to help wherever you are

dogAdvisor Max supports dog owners across more than 100 countries in multiple languages, because a dog emergency does not wait for a translation. Where English is not your first language, Max is still there

Max is trained primarily in English. Responses in other languages are provided through translation and may be less precise, particularly for complex medical or emergency guidance. If you are able to use English, we recommend it for the most accurate advice. Max will remind you of this at the start of translated conversations. You have contractually agreed to exercise an increased level of caution when using translated responses, as shared in our Terms of Service

Max supports most major world languages, including French, Spanish, Mandarin, Arabic, Portuguese, German, Italian, Japanese, and dozens more, serving dog owners across more than 100 countries. Language detection is automatic as Max identifies your language from your first message and responds in kind, with no manual selection or configuration required. So the next time you are asking about puppy nutrition, Max is there in the language you think in.

Language is not just vocabulary, and Max understands that. Regional expressions, local dialects, and cultural variations in how people describe their dog's behaviour or symptoms are recognised and respected rather than flattened into a single standardised English approximation. A dog owner in Mexico City and a dog owner in Madrid use Spanish differently, and Max adapts accordingly. We're still in early progress of our localisation research, and this feature carries some additional safety risk.

dogAdvisor intentionally does not translate safety stop flags or welfare support messages. These texts are written for maximum clarity in English. All other content is translated, but when Max determines a chat has reached a point where these protections activate, they appear in English only. We conduct language and translation safety testing across our supported languages as part of every major release, but we are transparent that translated responses carry additional risk due to the English-heavy nature of Max's training data.

Supported Languages

Respect for Localisation

Safety in Translation